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Quality Domain:
Information Provision
Sub-Domain:
Client understanding
Definition:
Clients felt prepared for what to do if they experienced warning signs or in the event of complications.
Purpose:
Quality abortion care requires a person-centered approach to services; client knowledge about what to do following warning signs or adverse events suggests effective communication from the site and preparedness and support for the client. Preparedness may contribute to the prevention of potential negative health effects following abortion.
Indicator Applicability:
Health Facilities
Pharmacies
Hotlines
Justification for Inclusion:
Statistical association with client outcomes
Quality Threshold:
A point of service is considered as meeting this indicator’s quality threshold if 90% of clients report feeling prepared for what to do if they experienced warning signs or in the event of complications.
Data Sources:
Details:
For health facilities, pharmacies, and hotlines, the proportion of clients answered with response option 1 to question HF124/PH118/HL119