INDICATORS

Quality Domain:

Access

Sub-Domain:

Accessibility

Definition:

The cost of services is affordable for the client.

Purpose:

Quality abortion care requires affordable service provision to ensure equitable abortion access for clients of all economic backgrounds.

Indicator Applicability:

Health facilities

Pharmacies

Hotlines

Justification for Inclusion:

Statistical association with client outcomes

Quality Threshold:

A point of service is considered as meeting this indicator’s service quality threshold if 100% of clients report that services were affordable.

Data Sources:

• For health facilities: Health Facility Client Exit Interview question HF111
• For pharmacies: Pharmacy Client Exit Interview question PH108
• For hotlines: Hotline Client Exit Interview question HL108

Details:

The proportion of clients who responded with response option 1 to question HF111/PH108/HL108